Xperience Restaurant Group is driven by team members who have a relentless passion for hospitality.
Our expectations are high, and we never settle for anything less than delicious.
Is that you? If so, join our family!! Certified Top Workplaces- 4 years running!
Wait there’s more, XRG offers…….
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Flexible hours
Competitive pay
Career growth opportunities.
We love to promote from within! #XperienceRealGrowth
Core Values that set us apart- Our Culture is unmatched!! #XRGFam
Team member dining discounts
Paid sick leave (*Eligible in CA, CO, AZ, MA, MD, WA, NY, NV, IL only)
Employee Referral Program
Exclusive Credit Union Benefits- Checking/Savings, Loans, Financial Education
Partner Perks- Discounted theme parks, travel, apparel, sports tickets, and so much more!
Medical benefits for full-time team members
PURPOSE
The busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow.
DUTIES & RESPONSIBILITIES
Clear and reset tables efficiently before, during and after service periods to turn tables
Maintain complete knowledge of table/seat/station numbers and proper table set ups
Maintain cleanliness and stock of their assigned areas and side stations
Work as a team, assisting all guests’ and team members’ needs and inquiries
Ensure that all necessary stock is being replenished during the shift
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
Clean and dry spills immediately upon occurrence; never leaving spills unattended
Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Ensure that any breakage is reported and recorded
Maintain complete knowledge of correct maintenance and use of equipment
Complete opening/running/closing side work duties as assigned
Assist teammates with opening/running/closing side work duties upon request
Assists and/ or completes additional tasks as assigned
QUALIFICATIONS & SKILLS
High School Diploma preferred
Proof of eligibility to work in the United States
18+ years of age
Possession of or the ability to possess all state required work cards
Minimum of one (1) years related experience
Proper lifting techniques
Guest relations
Sanitation and safety
Full service restaurant operations
Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
WORKING CONDITIONS
The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
PHYSICAL REQUIREMENTS
The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls.
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
DISCLAIMER
This job description is a summary of duties, which you as a Busser are expected to perform in your normal course of work.
It is by no means an all-inclusive list but is merely a broad guide of expected duties.
You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
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