Trayline Lead Worker - Patient Meal Services

Who We Are JPS Health Network is a $950 million, tax-supported healthcare system in North Texas.
Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation.
The health network employs more than 7,200 people.
Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network.
Specialties range from primary care to general surgery and trauma.
The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance outcomes of the network.
Our goal is to provide high quality, compassionate clinical care for every patient, every time.
Why JPS? We're more than a hospital.
We're 7,200 of the most dedicated people you could ever meet.
Our goal is to make sure the people of our community get the care they need and deserve.
As community stewards, we abide by three Rules of the Road: 1.
Own it.
Everyone who wears the JPS badge contributes to our journey to excellence.
2.
Seek joy.
Every day, every shift, we celebrate our patients, smile, and emphasize positivity.
3.
Don't be a jerk.
Everyone is treated with courtesy and respect.
Smiling, laughter, compassion - key components of our everyday experience at JPS.
When working here, you're surrounded by passion, diversity, and dedication.
We look forward to meeting you! For more information, visit www.
jpshealthnet.
org.
To view all job vacancies, visit www.
jpshealthnet.
org, www.
jpshealthnet.
org/careers, or www.
teamacclaim.
org.
Job Title: Trayline Lead Worker - Patient Meal Services Requisition Number: 33924 Employment Type: Full Time Division: SUPPORT SERVICES - CLINICAL & NUTRITIONAL Compensation Type: Hourly Job Category: Support Services Hours Worked: Location: John Peter Smith Hospital Shift Worked: Job Description: Description: The Trayline Lead Worker is responsible for overseeing trayline tempo, ensuring smooth food service operations, enhancing proper communication and coordinates resources as appropriate.
Portion control, diet compliance, quality assurance, regulatory readiness, line stocking, safety awareness, and team efficiencies are all a part of this role.
This position is an integral part of the patient services leadership team that provides employee support while ensuring food service quality.
Typical Duties: Appropriately leads staff in trayline operations through good service delivery and accuracy of food orders.
Provides feedback to employees in their job responsibilities for best results.
Checks over cleaning in service areas, ensures dish room sanitation is complete.
Promotes customer service in all aspects.
Responds to and mediates patient or customer concerns regarding meal services.
Communicates effectively and efficiently service issues and value added improvements.
Recommends and implements changes to improve the effectiveness of services.
Provides and demonstrates good customer service behavior in the conduct of daily work interactions.
Ensures area is stocked and proper rotation of supplies.
Maintains knowledge of applicable rules, regulations, and policies that impact Nutritional Services.
Ensures compliance with staff on regulatory issues.
Performs other related duties as assigned.
Qualifications: Required Education and Experience: 3 plus years’ work experience in patient services.
Understands patient diets and food allergies.
Required Licensure/Certification/Specialized Training: Must have a current City of Fort Worth Food Handler’s Certification.
OR Must have completed an American National Standards Institute (ANSI) accredited Food Handler’s Certificate Program (i.
e.
Serve Safe) Preferred Education and Experience: High School Diploma or GED.
Location Address: 1500 S.
Main Street Fort Worth, Texas, 76104 United States